As an onsite technician, I am increasingly noticing laptops that are experiencing a bloated battery. It can cause serious damage or injury by starting a fire. I am including photos of what this can look like below:
If you have laptops experiencing this issue the best course of action is to at the very least order and have replaced a new battery for the device, or to replace the device altogether as sometimes there is damage already done to the chassis or board by the time it is replaced.
Please reach out to your Account manager or the help desk if you have a device experiencing any amount of noticeable battery bloat.
Below will also be some articles you can look through as a reference:
https://www.pcmag.com/how-to/help-my-laptop-battery-is-swollen-now-what
https://www.digitaltrends.com/computing/what-is-laptop-battery-swelling/
Tech Tip Provided By: Matt Fletcher, Systems/Network Engineer